Who We Are
Payless Transmissions & Auto Repair ("we," "us," or "our") operates this website and provides automotive repair services from our location at 2909 Bryan Ave, Fort Worth, TX 76104. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.
Information We Collect
We collect information you provide directly to us, such as when you submit our contact form or call our shop. This may include:
- Your name, phone number, and email address
- Vehicle information (year, make, model)
- Details about the service you're requesting or the issue you're experiencing
- Your preferred method of contact
We also automatically collect limited technical information when you visit our website, such as your general location, browser type, and how you interact with the site, typically through standard analytics tools.
How We Use Your Information
We use the information you provide to:
- Respond to your quote requests and service inquiries
- Schedule and provide the automotive services you request
- Communicate with you about your vehicle, appointment, or repair status
- Improve our website and services
We do not sell your personal information to third parties.
Cookies and Third-Party Services
Our website may use cookies and similar technologies, and may rely on third-party services to operate certain features, including:
- Google Maps — to display our shop location
- Cloudflare Turnstile — to help protect our contact form from spam and automated abuse
- Website analytics tools — to understand general site traffic and usage patterns
These third parties may collect information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services linked from our site.
How We Share Information
We do not share your personal information with third parties except:
- With service providers who help us operate our business (such as our website host or form-processing service)
- If required by law, subpoena, or other legal process
- To protect the rights, property, or safety of our business, our customers, or others
Data Retention and Security
We retain customer and service information for as long as reasonably necessary to provide our services, maintain business records, and comply with legal obligations. We take reasonable measures to protect your information, but no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us at any time to ask what information we have on file, request corrections, or request that we delete information we hold about you, subject to any legal or business record-keeping requirements. To make a request, call us at (817) 782-9887 or use our contact form.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Payless Transmissions & Auto Repair
2909 Bryan Ave, Fort Worth, TX 76104
Phone: (817) 782-9887